FAQ's

Great question! It’s true that PT is a very physical experience, and as such treatments can often be a little uncomfortable sometimes, but we will always aim to be as gentle as possible and cause minimal discomfort. Before we use any techniques, we will tell you exactly what is about to happen, whether or not it is likely to hurt, and for how long.

Pain is an unavoidable part of physical therapy—BUT, most patients agree that it’s a good kind of pain, like the stretch or muscle burn that one would feel during an intense workout. The discomfort usually reduces as treatment progresses, and we can always recommend things like ice and heat to help reduce the soreness that might be caused by the treatment!

Physical therapy is as much about the physical as it is about giving you peace of mind. Your physical therapist will aim to reduce your pain and get you active again, but we will ALSO speak to you in a simple way that will give you a clear understanding of your injury—what it is, how it happened, how to fix it, and how to prevent it from happening again!

If you can find your injury or problem on the list above, we’re extremely confident that physical therapy will help—so confident that we offer a 100% satisfaction guarantee! If you are not 100% satisfied with your treatment, we will personally refund everything you spent with us.

California currently allows direct access to outpatient physical therapy services for up to 45 days or 12 visits (whichever occurs first) without a physician referral. That means you can schedule an appointment and begin seeing and feeling physical improvements immediately, without a formal referral! Should your treatment take longer than 45 consecutive calendar days or 12 visits, you can get a referral for “Physical Therapy” from a medical professional (MD, DO, Physician Assistant, Nurse Practitioner, Dentist or Podiatrist). We are able to assist with this (if necessary)

To make your experience as comfortable as possible, please bear in mind the location of your injured body part. For example if you have a knee injury, shorts would be ideal. Or if you’re suffering a shoulder injury, consider a looser shirt.

Your physical therapist will always aim to remove as little clothing as possible, and we will always respect your privacy if removing an article of clothing makes you uncomfortable. Occasionally patients will ask us if it would be easier or more convenient for us to provide treatment if an item be removed completely. You are free to make this decision.

That answer is always dependent upon the nature of your injury. Our aim is to return you to full fitness as quickly and as safely as possible. Your physical therapist will be in a better position to answer this after your initial evaluation. An acute/early phase injury may require one or two visits in a short period of time. On the other hand, a more chronic injury such as an arthritic knee problem may require more visits in order to progress an exercise programme to help you self-manage your injury. Either way, we’ll have a clearer answer for you after a Discovery visit and initial evaluation!